KorailTalk

DO NOT USE THE ENGLISH VERSION OF THIS APP. I purchased a ticket with this and it charged my card, but when I tried to view the ticket, it was just a white screen. I got an email confirming my purchase from them, but it didn't contain any info specific to the ticket like when you book on the website. I called their customer service and it was a nightmare. Just book it on the website or use the Korean version of the app. Can't change the ticket as stated on the app buttons either. Don't bother!

This app is difficult to navigate and not intuitive at all. Furthermore, unless you are Korean or a resident alien of Korea, good luck buying a ticket with this app. Frustrating. Wasted 30 minutes of my time trying to reserve a ticket with this app, only to find at the end of the process that I can't use my Korean credit card unless I have an Alien Registration number. Then I tried to reserve using foreign payment (whatever that is), and got an error message saying I need to call them instead. Tried to call and apparently their phone service is down during lunch hours.

The english version of this app is nothing compared to the korean. You can't choose your seat, it gets assigned to you! I was okay with that since I often travel alone. Recently I have been getting this strange error that has never happened before WRTV08280EN , regardless of which card I use. I am unable to get any tickets, the interface is bad and not user friendly.